The Diamond Group Blog

True confession time - I don't like going to the dentist. I understand that many people are obsessed with spending time at the dentist and have glimmering white teeth. While I appreciate their passion, I do not share it. My wife on the other hand, is a big fan of dentists, so one day I decided to do a search and find her a top cosmetic dentist. Of course I went online to do the search. Research shows I fit right in with the 77% of patients who start in the same spot. 

As a business owner, large or small, you recognize the value and importance of finding new clients on an ongoing basis. You may think it’s rather challenging finding new ways to bring in customers or that the methods you used a few years ago are not working as well as they did.

We talk a lot about The Customer Journey as marketers. We create maps, outlines, plans, and dissect every step on the path. At the heart of the customer journey however, is a person. An individual person who is trying to weed through the myriad of choices and make a decision in order to solve a problem. Sometimes in our rush to break the journey down and strategize it down in granular detail as professionals we lose sight of the forest for the trees. What is it that is our ULTIMATE goal on this journey? To connect. To connect with this incredibly busy, bombarded-with-marketing-messages individual who has a ton of conflicting distractions around them all the time, from noisy family members to overbearing supervisors and peers to self-talk chitter chatter to literally the noise from traffic out their window.

In this day of technology-driven work, we oftentimes as owners of our brand forget that it is actually the more personal aspects of how we deliver our services that make or break the experiences from our client or patient experience. Back to basics is sometimes the most powerful shift we can have within our brand, our practices. We work with specialty dental and medical practices every day to help them craft an unforgettable experience for their patients.

Let’s be honest, the world of business growth is not for the faint of heart. There is an ever-shifting landscape of technology, tactics, and tools. The minute we think we have it down, we finally have the magic formula for SEO, or we have a perfect website, something becomes outdated, outmoded, or just plain out. We sympathize with our corporate brothers and sisters - but we also want to go one big step beyond that - we want to arm you with a mindset that allows this ever-shifting landscape of marketing to be grounded and rooted in the thing that never changes: the need for sales.

Your HubSpot contacts list is home to anyone and everyone that interacts with your business. Inbound marketers should have a clear understanding of who is in their contact database, how they are different from other contacts, and the best way to market to each of them. This can prove challenging if you lack a segmentation and contact management strategy.

Do you want to learn how to track the ROI of your digital marketing? If you answered yes, HubSpot has all the data you need. ROI is an important factor in your marketing strategy, and many businesses struggle to determine the ROI of their digital marketing efforts. With HubSpot, you can track your ROI, host your website, manage and nurture your contacts, and more in one easy to use system.

In every type of business, strategic marketing is essential for business growth. Whether you're a dental practice or a construction company, you should be investing time and energy into creating a marketing strategy that speaks to your potential customers, and brings them to your business.

Keywords are the words and phrases that users type into search engines when they are searching the internet. Keywords provide clues that search engines, like Google or Bing, use to establish what your website pages are all about. Keywords can be as short as a single word, a 3-7 word phrase, or much longer. These longer keywords are known as "long-tail keywords." Long tail keywords have lower search volume, but are highly focused, meaning they typically convert well.

Once you search for a keyword or phrase in a search engine, it will try and deliver the most useful and relevant content in relation to your search phrase. The most relevant results will appear on page one, which is where you want your content to live.

Inbound marketing is nothing new. It's officially been around since 2006 which is an eternity in internet time. You might not be familiar with the term inbound marketing and we get it. Inbound marketing is a way to "attract" patients to your practice. The opposite of inbound is traditional advertising in which advertisers try and "pull" a patient into the practice. Think of inbound like honey (flies are attracted to it) and traditional advertising as interrupting (like when they play ads every 7 minutes during your favorite show).