Google Map Pack SEO: 9 Moves Contractors Still Miss

Quick Summary

• Nearly half of Google searches have local intent, so the Map Pack is where contractors win (or lose) calls.
• Google’s local rankings come down to relevance, distance, and prominence; your job is to strengthen the parts you can control.
• “Set it and forget it” Google Business Profiles quietly bleed leads (wrong categories, thin services, weak reviews, outdated photos).
• The fastest wins usually come from category cleanup, service pages, reviews, and proximity-proof signals.
• Use this as a monthly checklist, not a one-time project.

If you are a contractor—roofer, HVAC, electrician, plumber, GC, concrete, fence, you name it—you already know the Map Pack matters. When someone searches “roof repair near me” or “HVAC service [city],” they are not casually browsing. They want to call someone.

That is why Map Pack SEO feels unforgiving. You can do great work and still lose jobs to a competitor with a cleaner Google Business Profile and stronger local signals.

Google states that local rankings are primarily based on relevance, distance, and prominence, and there is no way to “request or pay” for better placement.

So instead of chasing hacks, let’s focus on what contractors can actually control.

Move 1: Pick the right primary category (and stop guessing)

This is one of the most common contractor mistakes: the business is real, but the profile is categorized like a vague general service.

• Choose the most specific primary category you qualify for (ex: “Roofing contractor” vs “Contractor”).
• Add a few secondary categories that match real services you provide (do not go wild).

Your primary category is one of the strongest relevance signals Google has for what you actually do.

Move 2: Build service pages that match what people search

Many contractors rely on a single “Services” page listing everything. That is not enough to support Map Pack rankings.

• Create individual pages for core services people search for:
• “Roof repair”
• “Roof replacement”
• “Emergency HVAC repair”
• “Panel upgrades”
• “Water heater installation”
• Make sure each page clearly explains:
• who it’s for
• what’s included
• your service area
• proof (photos, process, reviews)
• a clear CTA (call / request an estimate)

Google’s “prominence” includes signals like links and broader web presence, and your website is a huge part of that ecosystem.

If you want examples of how we structure pages for lead intent, browse different pages on our website like How We Help.

Move 3: Stop stuffing keywords into your business name

Yes, keywords in the business name can look like a shortcut. It is also one of the easiest ways to get your profile edited, flagged, or suspended.

Google’s guidelines say your profile should represent your business as it is “consistently represented and recognized in the real world” (signage, stationery, branding).

• Use your real-world business name only.
• Put services and keywords where they belong: services list, description, website content.

Move 4: Fill out the services section like you actually want to rank

Contractors often leave the “Services” area thin or generic. That is a missed relevance opportunity.

• Add service items that match your service pages and real queries:
• “Shingle roof repair”
• “Metal roof installation”
• “Ductless mini-split installation”
• “Trenchless pipe repair”
• Keep naming consistent (do not invent weird marketing labels).

Google explicitly says that providing complete and detailed business info helps it better match your profile to relevant searches.

Move 5: Treat reviews like a lead channel, not a vanity metric

Reviews do more than “build trust.” They are part of prominence. Google even calls out that more reviews and positive ratings can help your local ranking.

And from a buyer-behavior angle, BrightLocal’s Local Consumer Review Survey found that 74% of consumers use two or more websites when reading reviews before choosing a local business.

Translation: people cross-check. You need consistency.

• Build a simple review request workflow:
• after job completion
• after final walkthrough
• after invoice paid
• Reply to reviews (even short ones). Google calls out that responding shows you value feedback.
• Use review language to inform your website copy (the words your customers use are SEO gold).

Move 6: Post photos and short videos like a contractor who’s proud of the work

Most contractor profiles have:

• Outdated photos
• no recent job shots
• nothing that shows scale or craftsmanship

Google specifically recommends adding photos and videos to tell the story of your business.

• Add new media monthly:
• finished projects
• “before/after” (without over-editing)
• team on-site (clean, branded, real)
• equipment in action
• Name files simply (roof-repair-wilmington-nc.jpg), and keep them job-relevant.

Move 7: Fix your service area and address setup (especially for service-area businesses)

This is where a lot of legitimate businesses accidentally create confusion:

• service areas set too broadly
• address details inconsistent
• multiple profiles for one business

Google’s guidelines emphasize accurate address/service area info and note that having more than one profile per business can cause problems with how info displays.

• Confirm the profile matches how you operate:
• storefront vs service-area business
• Tighten service areas to where you actually want work (and can realistically respond).

Move 8: Build local “prominence” signals off Google

If relevance and distance are strong, prominence is often the difference-maker.

Prominence includes signals like how many websites link to you and how many reviews you have.

• Get listed on credible local directories (not spam farms).
• Earn local links:
• supplier partnerships
• local chambers/associations
• sponsorships (youth sports, events)
• project features (builders, architects, vendors)
• Publish a few genuinely helpful resources on your site that local people search for (permits, seasonal checklists, storm prep, etc.).

This type of off-site authority supports both Map Pack and organic rankings, something we build into our Managed SEO strategies.

Move 9: Track the right actions (calls, forms, direction requests), not just “views”

A Map Pack win is only a win if it turns into:

• phone calls
• estimate requests
• booked jobs

Google Business Profile includes performance insights, and Google also recommends keeping info accurate and up to date (hours, contact info, services).

• Track conversions:
• call clicks
• form submissions
• booked estimates
• Compare month to month:
• which services drove calls
• which areas drove direction requests
• which photos got engagement

If your marketing reporting feels scattered, this is exactly the kind of thing we build into a simple monthly dashboard through our digital marketing services.

A Simple Monthly Map Pack Checklist for Contractors

If you want this to be easy to maintain, do this once a month:

• Add 5–10 new job photos
• Ask for reviews from completed jobs (and reply to new reviews)
• Check categories + services for accuracy
• Confirm hours/service area are correct
• Update one service page on your website (add FAQs, photos, stronger CTA)
• Look at calls and estimate requests (not just impressions)

Ready to make the Map Pack a steady lead source?

If you have been “showing up sometimes” in the Map Pack but it is not consistent, it usually means the fundamentals are close, just not tight.

If you want a plan that connects your Google Business Profile + website service pages + reviews + tracking into one system, start on our homepage and then reach out through our contact page. We can help you turn local visibility into more calls and more of the right jobs.